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Electronic Signature and Commercial Performance
In fact, commercial performance is based on several criteria: monitoring of the commercial process (activity, compliance with prospecting stages, monitoring of reminders and quotes during negotiation, etc.), sales support tools, relationships with prospects and customers (who can be contractual), the virtuous effects of a well-organized price charter, work on customer food rates, etc.
Sales performance is based on more than 10 criteria and the impact of the sales force is only one of these 10 factors. The electronic signature increases performance for three main reasons: it allows the automation of signature reminders (for example for quotes), it greatly reduces the return times for documents to be signed and above all it increases the rate of these returns. Most of our customers thus see their number of quotes signed in return increase by more than 12%.
Salespeople very often find it difficult to follow up with customers when they have sent a quote (which can be automated in the e-signproof.com solution). Quotes are often poorly designed and have few options. The fact of being able to integrate them into the electronic signature solution in the form of a "Template", that is to say a model automatically filled in by the customer and / or prospect database, reinforces the company's image of seriousness. who uses our solution. In addition, in BtoC, the Scrivener law in France prohibits reminders from salespeople for a period of 7 days. The electronic signature system still allows you to sign an estimate while specifying that the withdrawal period is 7 days (free of charge and immediate).
Finally, being able to go through the entire process of reading the PDF, answering questions or ticking boxes (such as "read and approved, good for agreement") before being able to sign electronically significantly reduces delays. The traditional system asks the signer to print the document, scan it once signed and return it to the sender.
This classic system generates a lot of dissatisfaction among the signatories and many signatories end up giving up signing because it is too complicated for them or they do not have the necessary equipment to print and then scan the document.
You should know that the most widely used and recognized electronic signature process is that of the advanced signature (article 26 of the eIDAS regulations) and that the most secure double authentication is that which uses a code sent by SMS. Very many sites (including some leaders) use sending codes by e-mail, which is non-compliant with the eIDAS standard because someone who could have access to the signer's e-mail would receive by the same channel its authentication code. This is why 2 different channels are needed (email to notify the signer that he has a document to sign, including a "Sign" "button", and SMS for the opening code of the document.
In conclusion, salespeople, once trained by the electronic signature service provider, are won over by the simplicity of the signature process and most of the time they support their customers in the process.
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